Customer Services
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Jeanne BlissCurrent price €26.99Original price €29.99A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched ...
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What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
Nicholas WebbCurrent price €15.36Original price €18.50Current price €15.36Original price €18.50Save 17% -
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Raise the Bar: An Action-Based Method for Maximum Customer Reactions
Jon TafferCurrent price €14.39Original price €15.99If theres anyone who can prevent a bar or restaurant from going belly up, its Jon Taffer. Widely considered the greatest authority in the food and ...
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Beyond Pleased: Customer Service Strategy for the Entrepreneur
Theresa C Hayes MhrmCurrent price €15.75Original price €17.50Current price €15.75Original price €17.50Save 10% -
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Beyond Pleased: Customer Service Strategy Workbook for the Entrepreneur
Theresa C Hayes MhrmCurrent price €12.59Original price €13.99Current price €12.59Original price €13.99Save 10% -
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Field Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative
Peter FarkasCurrent price €24.20Original price €27.50Current price €24.20Original price €27.50Save 12% -
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The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!
Marsha CollierCurrent price €21.59Original price €23.99Make your online customers happyand create new oneswith this winning guide Social media gives you an unparalleled vehicle for connecting and engag...
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Save 17% Principles of Customer Relationship Management
Koros Press LimitedCurrent price €113.21Original price €136.40Current price €113.21Original price €136.40Save 17% -
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Customer Empathy: A radical intervention in customer experience management and design
Alex AllwoodCurrent price €21.11Original price €23.99Current price €21.11Original price €23.99Save 12% -
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A Flight Attendant''s Essential Guide: From Passenger Relations to Challenging Situations
Colin C LawCurrent price €33.58Original price €39.50Current price €33.58Original price €39.50Save 15% -
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Scrum: How to Use the Agile Framework Called Scrum to Produce Faster While Increasing Quality
James EdgeCurrent price €32.36Original price €38.99Current price €32.36Original price €38.99Save 17% -
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Agile: The Ultimate Guide to Agile Project Management and Kanban for Agile Software Development, Including Explanations for Lean, Scrum, XP, FDD and Crystal
James EdgeCurrent price €32.55Original price €36.99Current price €32.55Original price €36.99Save 12% -
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The Sales Accelerator: How to expand your sales capability to compete successfully in any market
Yamini ViraniCurrent price €17.59Original price €19.99Current price €17.59Original price €19.99Save 12% -
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The Venterra Experience- 10 Years of Wow Moments
Venterra RealtyCurrent price €29.25Original price €32.50Current price €29.25Original price €32.50Save 10% -
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Govind KumarCurrent price €14.07Original price €15.99Current price €14.07Original price €15.99Save 12% -
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The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees
Amanda SlavinCurrent price €19.35Original price €21.99Current price €19.35Original price €21.99Save 12% -
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Looptail: How One Company Changed the World by Reinventing Business
Bruce Poon TipCurrent price €24.75Original price €27.50Current price €24.75Original price €27.50Save 10% -
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Connected!: How #Platforms of Today Will Become Apps of Tomorrow
Manish GroverCurrent price €23.32Original price €26.50Current price €23.32Original price €26.50Save 12% -
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Specialty Shop Retailing: How You Can Succeed in Today''s Market
Carol L SchroederCurrent price €21.11Original price €23.99Current price €21.11Original price €23.99Save 12% -
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Client Centric: Grow Your Business With An Amazing Customer Experience
Randy CharachCurrent price €22.87Original price €25.99Current price €22.87Original price €25.99Save 12% -
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How To Get More Customers: Better Business Builder Series Book 2
Ira RobinsonCurrent price €14.95Original price €16.99Current price €14.95Original price €16.99Save 12% -
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Welcome to the Age of Emotion: How to Attract and Connect with Customers Using Video
Michael LangdonCurrent price €16.39Original price €19.75Current price €16.39Original price €19.75Save 17% -
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A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services
Colin C LawCurrent price €38.24Original price €44.99Current price €38.24Original price €44.99Save 15% -
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Leveraging NetSuite & Your Mobile Device to Make More $$$: Closing the Last Mile on Business Consumption with Customer Centricity
Ken GroheCurrent price €16.99Original price €19.99Current price €16.99Original price €19.99Save 15% -
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Digital Sales Transformation In a Customer First World
Donal DalyCurrent price €48.56Original price €58.50Digital Sales Transformation is about selling in a digitally transformed world. It changes how you sell and engage with your customer. Defining a D...
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The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer
David J. MullenCurrent price €16.99Original price €19.99Current price €16.99Original price €19.99Save 15% -
Save 12% Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything
Jim InglisCurrent price €32.12Original price €36.50Current price €32.12Original price €36.50Save 12% -
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Dr. Natalie PetouhoffCurrent price €25.65Original price €28.50A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections i...
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Customer Relationship Management: Concepts and Strategies
Willford PressCurrent price €102.95Original price €116.99Current price €102.95Original price €116.99Save 12% -
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Chasing the Dream!: How to Grow a Business in these Amazing Times
Chris BeksCurrent price €20.69Original price €22.99Current price €20.69Original price €22.99Save 10% -
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Chasing the Dream!: How to Grow a Business in these Amazing Times
Chris BeksCurrent price €24.63Original price €27.99Current price €24.63Original price €27.99Save 12% -
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Lessons from the Links: Managing Business Like the Pros
Elly ValasCurrent price €17.38Original price €19.75Current price €17.38Original price €19.75Save 12% -
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Lessons from the Links: Managing Business Like the Pros
Elly ValasCurrent price €14.07Original price €15.99Current price €14.07Original price €15.99Save 12%
