The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings | Agenda Bookshop Skip to content
Online orders placed from 19/12 onward will not arrive in time for Christmas.
Online orders placed from 19/12 onward will not arrive in time for Christmas.
Age Group_Uncategorized
Age Group_Uncategorized
automatic-update
B01=Daniel G. Bachrach
B01=Elliot Bendoly
B01=Wout van Wezel
Category1=Non-Fiction
Category=JMJ
Category=KJ
Category=KJMV3
Category=KNXB
COP=United States
Delivery_Delivery within 10-20 working days
Language_English
PA=Available
Price_€50 to €100
PS=Active
softlaunch

The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings

English

Over the last decade there has been an explosion of academic interest in the study of Behavioral Operations (Behavioral Ops). Simultaneous concerns have emerged about the adequacy with which now established Behavioral Ops phenomena are dealt with in degree-granting programs and corporate training agendas. Concerns stem from two points: (1) Pedagogical lessons regarding human behavioral are largely cast in the perspectives and terminology of underlying social/psychological theories. This has traditionally made it difficult for teachers of operations management content to link such knowledge to OM teaching plans and materials. (2) Games are seen as a major contribution to Behavioral Operations education, but experiments as described in literature are usually used for scientific research, and often difficult to replicate in teaching settings due to the use of unique proprietary software or insufficient descriptions of methods and materials used. Prior to now, no comprehensive teaching-oriented overview of Behavioral Operations has been available. The Handbook of Behavioral Operations fills this gap, providing easy to access insights into why associated behavioral phenomena exist in specific production and service settings, ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings, and applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field, and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, the Handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings. See more
Current price €59.39
Original price €65.99
Save 10%
Age Group_Uncategorizedautomatic-updateB01=Daniel G. BachrachB01=Elliot BendolyB01=Wout van WezelCategory1=Non-FictionCategory=JMJCategory=KJCategory=KJMV3Category=KNXBCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€50 to €100PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 590g
  • Dimensions: 231 x 155mm
  • Publication Date: 25 Jun 2015
  • Publisher: Oxford University Press Inc
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9780199357222

About

Dr. Elliot Bendoly is a Professor of Management Sciences at the Fisher College of Business of the Ohio State University. Before joining Fisher Dr. Bendoly was the Caldwell Research Fellow and Associate Professor in Information Systems and Operations Management at the Goizueta Business School of Emory University. He serves as Senior Editor at the Production and Operations Management journal (Behavioral Operations and Management of Technology departments) and as Associate Editor for the Journal of Operations Management. His 50+ peer-reviewed articles also appear in Information Systems Research MIS Quarterly and Journal of Applied Psychology. Dr. Wout van Wezel is Assistant Professor Operations Management University of Groningen The Netherlands. Through a Behavioral Operations lens he employs various methodologies to investigate how people think work coordinate and cooperate. Dr. van Wezel is co-editor of the book 'Planning in Intelligent Systems' (Wiley) and his peer-reviewed articles appear in among others Journal of Operations Management Decision Support Systems and International Journal of Operations and Production Management. Dr. Daniel Bachrach is a Professor of Organizational Behavior and Human Resource Management at the Culverhouse College of Commerce of the University of Alabama. He serves on the Editorial Boards of the Journal of Applied Psychology and Organizational Behavior and Human Decision processes. Professor Bachrach is coauthor of three books including a leading Principles of Management textbook Management 13e (Wiley); Transformative Selling: Becoming a Resource Manager and a Knowledge Broker (Wessex); and 10 Don'ts on Your Digital Devices The Non-Techie's Survival Guide to Cyber Security and Privacy (Apress). His 40+ peer-reviewed articles also appear in Organization Science Journal of Applied Psychology Strategic Management Journal Personnel Psychology Organizational Behavior and Human Decision Processes and Journal of Operations Management.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
We use cookies to ensure that we give you the best experience on our website. If you continue we'll assume that you are understand this. Learn more
Accept