Management & Management Techniques

In nearly all sectorsespecially those that are service relatedanew business agenda is emerging that is changing the landscape of customer experienc...

WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, str...

Virtual work and teams have become normal in organizations around the world. This book is the guide for those who cannot always be together in pers...

Do you wish the existing books on site reliability engineering started at the beginning? Do you wish someone would walk you through how to become a...

This book attempts to look into the genesis of security culture as a concept which emerged with the recognition of the role of the human factor in ...

The Non-Project Manager's Guide to Project Management is a practical and easy to understand guide for anyone new to project management. Whether you...

This edited volume provides a comprehensive and up-to-date understanding of the challenges and opportunities facing entrepreneurs in sub-Saharan Af...

SHORTLISTED: Business Book Awards 2022 - People, Culture & Management category Company culture is the foundation of business success. Strong c...

Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. ...

WINNER: Independent Press Award 2022 - Business: Entrepreneurship & Small Business WINNER: International Book Awards 2023 - Business: Entrepren...

Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance M...

Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What ...

As organizations face an unprecedented rate of change, how should the role of the strategist adapt to address new challenges? Based on original res...

We say that someone has charisma when they can attract, inspire and influence people through their personal qualities. We think that this is a spec...

Managing projects across an organization is complex. This book guides you through each twist and turn in the project lifecycle using Project System...

You can grow your revenue and scale your business without sacrificing your whole personal life. It's all about working smarter, not longer. Strateg...

Japan is attempting to build a new economy. It goes by various names, such as 'Society 5.0', 'sustainable capitalism', and 'new form of capitalism'...

Many proclaim the value of leaders. Many revere entrepreneurs, as if thats all thats needed. And yet someone the manager must embrace leadership ...

Unlike current books on the market that focus primarily on the technical aspects of surveillance and protection, Security Surveillance Centers: Des...

Problem solving tools to solve any business challenge.   Using proven, innovative techniques from some major players in the business world, this is...