Reference Services

How do we deal with challenging life events? Working across hundreds of research studies, Dealing With Change Through Information Sculpting uncover...

Today's researchers have access to more information than ever before. Yet the new material is both overwhelming in quantity and variable in quality...

In an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professi...

This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they...

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to th...

A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information qu...

A brand new version of the best-selling enquiry desk reference text, Know it All, Find it Fast, specifically designed for those working with childr...