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A01=Maxine Kamin
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Author_Maxine Kamin
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10 Steps to Successful Customer Service

★★★★★
★★★★★

English

By (author): Maxine Kamin

This new title offers fresh insight for people considering or managing their careers in service organizations. Its focus is on customer service from a values and mission viewpoint and is designed for front-line customer service professionals and will help them implement key practices for engaging customer loyaly, improving results, and developing trust. See more
€17.99
€19.99
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A01=Maxine KaminAge Group_UncategorizedAuthor_Maxine Kaminautomatic-updateCategory1=Non-FictionCategory=KJSUCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€10 to €20PS=Activesoftlaunch
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Product Details
  • Dimensions: 228 x 152mm
  • Publication Date: 18 Mar 2010
  • Publisher: American Society for Training & Development
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9781562865900

About Maxine Kamin

Maxine Kamin is founder and president of TOUCH Consulting Inc. specializing in consulting services with Fortune 500 companies colleges local and state governments and entertainment groups and previously held the position of manager of instruction and evaluation at American Express. Maxine is a professor in leadership and organization development at Florida Atlantic University and is published as author of Customer Service Training (2002). She holds a Masters in Education and resides in Plantation FL.

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