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Please note that books with a 10-20 working days delivery time may not arrive before Christmas.
A01=Michael Heppell
A01=Pearson Education
A01=Richard Hall
Age Group_Uncategorized
Age Group_Uncategorized
Author_Michael Heppell
Author_Pearson Education
Author_Richard Hall
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Category1=Non-Fiction
Category=KJSU
COP=United Kingdom
Delivery_Delivery within 10-20 working days
Language_English
PA=In stock
Price_€10 to €20
PS=Active
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Five Star Service: How to deliver exceptional customer service

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

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Current price €16.65
Original price €18.50
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A01=Michael HeppellA01=Pearson EducationA01=Richard HallAge Group_UncategorizedAuthor_Michael HeppellAuthor_Pearson EducationAuthor_Richard Hallautomatic-updateCategory1=Non-FictionCategory=KJSUCOP=United KingdomDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=In stockPrice_€10 to €20PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 420g
  • Dimensions: 137 x 213mm
  • Publication Date: 17 Sep 2015
  • Publisher: Pearson Education Limited
  • Publication City/Country: United Kingdom
  • Language: English
  • ISBN13: 9781292100203

About Michael HeppellPearson EducationRichard Hall

Michael Heppell is one of the UKs top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies high street retailers and Government bodies plus individuals.

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