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A01=James Heskett
A01=W Earl Sasser
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Author_James Heskett
Author_James L. Heskett
Author_Leonard A. Schlesinger
Author_W. Earl Sasser
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Category1=Non-Fiction
Category=KJMB
Category=KNS
COP=United States
Delivery_Pre-order
Language_English
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Price_€20 to €50
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

★★★★★
★★★★★

English

By (author): James Heskett W Earl Sasser James L. Heskett Leonard A. Schlesinger W. Earl Sasser

€37.79
€41.99
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A01=James HeskettA01=W Earl SasserAge Group_UncategorizedAuthor_James HeskettAuthor_James L. HeskettAuthor_Leonard A. SchlesingerAuthor_W. Earl Sasserautomatic-updateCategory1=Non-FictionCategory=KJMBCategory=KNSCOP=United StatesDelivery_Pre-orderLanguage_EnglishPA=Temporarily unavailablePrice_€20 to €50PS=Activesoftlaunch

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Product Details
  • Weight: 1g
  • Dimensions: 65 x 96mm
  • Publication Date: 01 Sep 2015
  • Publisher: Berrett-Koehler
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9781626565845

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